We, LivingMemory International Pty Limited (we or us), are committed to establishing trusting relationships based on respect for personal identity and information by promoting the use of fair information practices.

This privacy policy covers the site LivingMemory.com

Please contact us at privacy@livingmemory.com with any questions regarding our information handling practices or this privacy policy.

We own and operate livingmemory, which is an online service that allows registered members of the site to set up unique personal profiles that can be linked together through networks of friends, personal contacts and other common information. LivingMemory members can view select parts of each others' profiles, communicate with old friends, meet new friends, share photos, post journals and comments, and describe their interests. To enrich our members' and guests’ experiences, we request and display some personal information to other members and guests that allows our members to identify each other and expand their network of friends. What personal information will be disclosed in this way will be apparent at the time of collection.  (When we talk about personal information, we mean information or an opinion from which a person’s identity is apparent or can reasonably be ascertained.)

livingmemory members can change their profile information at any time and can control how other members and the service communicates with them. Refer to the section below on “Correcting/Updating or Removing Information”.

We care deeply about online privacy. If you have any questions concerning this privacy policy, please email us at privacy@livingmemory.com

What we collect
We collect member-submitted information such as name, email address, gender and age to authenticate members and to send notifications to those members relating to the LivingMemory service. If you do not provide the information we may not be able to provide our services to you.

We also collect other member-submitted data including (but not limited to) members’ stories, family tree, photos, blogs, personal interests, education and occupation as well as your final wishes and messages in order to assist members in sharing information about themselves with other members like friends and family and to assist members to find and communicate with each other.

Where reasonable or practicable we will collect your personal information only directly from you.  Our purpose for collecting personal information should be clear at the time of collection.

We may also supplement the personal information we collect from a member with information provided by other members and guests (such as where members’ invite people to add comments to their stories or where other members include personal information about other people in their own life stories).

livingmemory also log non-personally identifiable information, such as IP address and browser type, from all members and guests of the site. This data is used to manage the website, track usage and improve the website services. Members’ IP addresses are recorded for security and monitoring purposes.

How personal information is used and disclosed
We do not use members’ personal information for purposes other than as disclosed at the time of collection or as stated in this privacy policy.

Except as stated in this privacy policy, we will not disclose personal information to any third party without a member's explicit permission. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. We will co-operate with law enforcement agencies to the extent and in the manner we are entitled to do so.

• other guests and/or members of livingmemory as outlined in the "How livingmemory shares information within the livingmemory network";
• supply you or another person with goods, services or information at your request;
• help us improve our website, marketing, goods and services and includes third party service providers to our business such as mailing houses, courier companies, contract auctioneers, event organizers, IT contractors such as website developers and hosts, lawyers, accountants, financiers, marketing consultants and promotions companies. Third party service providers are prohibited from using your personal information in any way other than in the performance of their services to our business;
• tell you about our range of products and services and any new developments, offers or events we think may interest you and to help us develop and promote our other products and services and to provide improved customer service;
• credit reference and reporting agencies and other credit providers where you apply for or obtain credit from us; and
• any other organization that may have or is considering taking an interest in any part of our business or assets. If an ownership change occurs to more than 50% of our business or assets, members will be notified shortly after the change.

How livingmemory shares information within the livingmemory network
Information specified in a member’s profile is displayed to other LivingMemory guests and members in order to facilitate interaction in the LivingMemory social networking community. The information that is mandatory for members to share is clear at the time of collection and includes name, date of birth, city/town/suburb, zip/post code and country of residence. Other member information is displayed to other guests and/or members only when the member has explicitly authorized such information to be displayed.

To facilitate searching and finding friends and acquaintances on the service, LivingMemory allows guests and members to search for members using “Profile” information like first and last name and information detailed in the “My Life” section of the site like schools or companies where members may have attended or worked.

livingmemory does not disclose to guests and other members the member's personal email address recorded in the member’s profile.  Members within a LivingMemory personal network communicate with each other through livingmemory using a LivingMemory online member facility. Members may, however, choose to include their personal e-mail address in material sent through livingmemory if they wish guests and/or other members to have access to that address.

Email addresses may be used by members for the purposes of inviting new friends to join livingmemory.

We may also use a member’s email address to send updates, newsletters or announcements regarding the service. Members may choose not to receive email of this type by changing their "Notification" setting in the member "Preferences". Refer to the “Email Choice/Opt-out” section below.

From time to time, we or a third party may sponsor a promotion, sweepstake or contest on livingmemory. Members may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. Participation is voluntary and you therefore have a choice as to whether or not to disclose this information. We may transfer personal information to third parties who sponsor activities you agree to participate in or that you have explicitly requested to receive information from. The information that will be transferred will be notified to you when you are invited to participate or request additional information. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.

livingmemory members may modify or remove any of their member-submitted personal information at any time by logging into their account and accessing features such as “Profile” and “Preferences” or by contacting us at our postal address (see below). We may retain a copy of your personal information in backups of the site and to protect our legal interests.

Please contact our Privacy Officer at privacy@livingmemory.com if you would like to access other personal information we may hold about you.  We may ask you to pay our reasonable costs of providing access.

If you believe personal information we hold about you is inaccurate or incomplete, please advise our Privacy Officer at privacy@livingmemory.com.  We will generally take reasonable steps to correct your personal information where inaccuracies are identified.

In certain circumstances, we may refuse to give access to your personal information or amend it (such as where that information was provided by another member and we have a confidentiality obligation not to disclose it or where we are allowed or required by law to refuse access). Usually we will explain why and, in the case of amendment, make a note that you have disputed the accuracy or completeness of particular information.

livingmemory members can invite friends to join the service by sending invitation emails via our automated invitation system. We store the email addresses that members provide so that the recipients may be added to the “friend's list” of the member sending the invitations, and also to send reminders of the invitations. We do not sell these email addresses or use them to send any other communication besides invitations and an invitation reminder. Recipients of invitations from livingmemory may contact us to request the removal of their information from our database by clicking on the Unsubscribe button at the bottom of the invitation.

Our members may also store email addresses of people they know in their internal livingmemory address book and may also choose to send invitations and other communications to those addresses.

You may prevent livingmemory email invitations and other messages from being sent to any email address you control by sending a single email with the subject "BLOCK" to privacy@livingmemory.com. Please note that the email must come from the account you wish to block.

livingmemory uses cookies to store members’ preferences and to record session information for purposes including ensuring that members are not repeatedly offered the same advertisements and to customize newsletter, advertising, and web page content based on browser type and member profile information. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set.  Each browser is different so check the "Help" menu of your browser to learn how to change your cookie preferences. However, you must allow cookies from LivingMemory in order to use most functions on the site. We link the information we store in cookies to personally identifiable information you submit whilst on our site

livingmemory contains links to other sites. We are not responsible for the privacy policies or practices on those sites. When following a link to another site a member should read the privacy policy stated on that site. This privacy policy only governs information collected on livingmemory.

Please be aware that whenever you voluntarily post personal information that can identify you or be used to locate you to Life Stories, Journals, WebLogs (Blogs), Message Boards, Classifieds or any other Public Forums, then that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications. Examples of personal information that may allow unauthorized use by the public includes the poster’s name and information contained in the body of a message, a profile or thread.

Members who no longer wish to receive updates or notifications may choose not to by selecting “Switch off updates and offers” in the “Preferences” section. All notification emails and livingmemory newsletters also include the above instructions for opting-out of those communications in the future. Alternatively, you may contact us by email at support@livingmemory.com. All opt-out requests will be honored as soon as possible (generally immediately).

livingmemory member accounts are secured by member-created passwords. Certain areas within the site provide you with an option to submit information to the site using encryption to reduce the risk of that information being intercepted while it travels across the Internet.  We use reasonable measures to protect member information that is stored within our database, and we restrict access to member information to those employees and third party contractors who need access to perform their job functions, such as customer service personnel and technical staff.

Members are responsible for maintaining the security and privacy of their member account information to prevent unauthorized access to their accounts.

For any additional information about the security measures we use on livingmemory, please contact us at privacy@livingmemory.com.

From time to time we may make changes to our privacy policy. If we make changes, we will post them on our site to make members aware of what the changes are. A member is bound by any minor changes to the policy when she or he uses the site after those changes have been posted. If, however, we are going to use members' personally identifiable information in a manner materially different from that stated at the time of collection, we will notify members by posting a notice on our site for 30 days prior to the introduction of the change. If a member is not comfortable with the change, a member may cancel his or her membership by selecting the Cancel Membership button at the bottom of the Profile page.

If you have any questions about this privacy statement, our practices or your dealings with livingmemory, please contact us at privacy@livingmemory.com, or by post at:

LivingMemory International
Suite 2, 38-46 Albany Street,
 St. Leonards NSW 2065
Australia.